Over 52 years of practicing opticinary in Toronto
I have seen it all. I have seen the difference between delivering good eyewear to a customer and the horrible impact of bad glasses.
Unfortunately, over the years the optical industry has been trying to achieve ‘scale’. They are trying to get glasses as cheaply as possible and serve as many customers in as short amount of time as possible.
Nearly all famous fashion brands have opted to make their glasses in factories in the Far East. This has gotten so bad that rival fashion brands use the same poor factories. The results are glasses that are flimsy, uncomfortable and poor vision as the glasses are tailored to their eyes.
Opticians on the high-street have followed this model. They push out a model where they try to get as many customers in through the door as possible. This too becomes a factory-like setting where customers get glasses that are uncomfortable and are not tailored to their eyes.
I refused to operate my practice like this.