About Us - KaltenBöck Opticians
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52 Years of Expertise

About Us

Over 52 years of practicing opticianry in Toronto

I have seen it all. I have seen the difference between delivering good eyewear to a customer and the horrible impact of bad glasses.

Unfortunately, over the years the optical industry has been trying to achieve ‘scale’. They are trying to get glasses as cheaply as possible and serve as many customers in as short amount of time as possible.

Nearly all famous fashion brands have opted to make their glasses in factories in the Far East. This has gotten so bad that rival fashion brands use the same poor factories. The results are glasses that are flimsy, uncomfortable and poor vision as the glasses are tailored to their eyes.

Opticians on the high-street have followed this model. They push out a model where they try to get as many customers in through the door as possible. This too becomes a factory-like setting where customers get glasses that are uncomfortable and are not tailored to their eyes.

I refused to operate my practice like this.

The day I owned my own practice changed my life.

I decided that I will not follow the trend the industry is heading towards.

About 10 years ago I decided to remove all glasses mass-produced in factories and replaced them with handmade, or tailor-made glasses only. I also decided to invest in my own equipment to edge lenses, instead of sending it out to a factory to do so.

When we implemented these changes at Kaltenbock, the reaction of our customers was phenomenal. They instantly recognised that we have given them a much better product.

And their vision improved.

I learned that focusing on your vision is my most important job.

Over the years I have prioritised different parts of my job. At first customers asked for famous brands, so I provided them with that as best I could. Then customers asked for designers eyewear, so we started traveling the world to find and deliver.

But now I have come to regard your vision as the most important part of my commitment to you. This took sacrifices, and now we have perfected this by:

  • We only stock the highest quality and latest lenses available. When a customer is on a budget we always recommend they go for the best lenses for their prescription and the low-cost option for their frames (without compromising quality or fit).
  • We only stock and sell handmade or tailor-made frames that are comfortable to wear and can be tweaked to fit you perfectly.
  • The only way we can get you the perfect glasses is if we get to know you and your needs well. That way we can tailor the whole experience around you and find you the perfect glasses to suit you.

We do realise that this model of working might not suit everyone out there. If you are the type of person that invests in high quality and tailored solutions, instead of inferior or mass-produced solutions, then we are the right optical for you.

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